Rescue your Snapchat Memories before they expire

Takes under an hour, but it has a deadline

The photos and videos behind years of Memories, saved as ordinary files you can open anywhere, rather than links that stop working.

Why bother

Memories are the part of Snapchat people care about years later, and the part most likely to be lost. They are delivered as time-limited links rather than files.

The bit people get wrong. The download links expire. Leaving the email for the weekend is the single most common way people lose their Snapchat media permanently.
1

Ask Snapchat for your data

Free, and required by law - but it takes hours to days, and Snapchat emails you when it is ready, so start it now and come back. The full guide has the steps and the traps.

The Snapchat guide ->

2

Open it in your browser

Drop the archive into Muletto. It is read on your own machine - nothing is uploaded - and you get a timeline, your pictures, your conversations and a map of where you have been. Open several exports together and they merge into one library.

Large archives are fine. They are read in pieces rather than loaded whole, so size is not the limit it usually is in a browser.

Open an export ->

3

Clean it up before you move it

This is the step worth not skipping, because it is far easier now than once the files are spread across a disk.

  • Duplicates across services. The same photo backed up to two places is one photo. Muletto finds byte-identical copies and near-copies - a burst, a crop, a re-save - and you choose what a tidied library keeps.
  • Dates that got lost. Exports routinely strip the capture date, so everything looks like it was taken the day you downloaded it. Muletto reads the real date back out and writes it into the file itself.
  • Places. Where the coordinates survived, they are written back in too, so whatever you import into can put things on a map.
4

Put it on External drive

Muletto writes the tidied library straight out - into dated folders on a drive or a network share, or as a single archive. You choose the arrangement, and it writes an index of everything it wrote.

The destination guide covers the part that happens at the other end.

The External drive guide ->

When it is done

The photos and videos behind years of Memories, saved as ordinary files you can open anywhere, rather than links that stop working.

Keep the work file Muletto offers at the end. Export again next year and it recognises everything that carried over, so none of this has to be done twice.