How to export your data from Amazon

Requesting the GDPR export, what arrives, and how to open it.

medium Wait: six hours to a month, and genuinely unpredictable

Amazon is required to give you a copy of the data it holds about you, including records and purchase history. The request itself is free, and arrives as several .zip files, mostly CSV with some PDF and audio. Typical wait: six hours to a month, and genuinely unpredictable.

Request My Data

Step by step

  1. Open Request My Data

    It sits under Account, then Data Privacy. Use the site for the country your account belongs to.

  2. Pick one category from the dropdown

    This is the awkward part: the list is single-select. Request All Your Data is the last entry and is the one to choose unless you want something specific.

  3. Submit and confirm by email

    Nothing is prepared until you click the link in the confirmation email.

  4. Wait, without assuming a pattern

    One request has come back in six hours and another from the same account took nineteen days.

  5. Download everything before it expires

    The files stay available for ninety days, and each one has its own expiry.

  6. Keep the archives separate

    The same filename appears in more than one archive with different contents. Extract them into separate folders or one will overwrite the other.

Opening your Amazon export

Muletto reads an Amazon export directly - the zip, without unpacking it first - and finds the records and purchase history inside.

It runs in the browser: the archive is never uploaded, there is no account, and nothing is installed. Open several exports at once and they become one library, with the photographs that appear in more than one of them found automatically.

Because the dropdown only takes one category at a time, most people end up filing several requests weeks apart. The format changed in February 2026, so one folder can hold two incompatible versions of the same file.

Open your Amazon export

Worth knowing

Because the dropdown only takes one category at a time, most people end up filing several requests weeks apart. The format changed in February 2026, so one folder can hold two incompatible versions of the same file.
Alexa voice recordings are the bulk of a large export. Order history, even over twenty years, stays in single-digit megabytes.
Photos in Amazon Photos are not included. The export describes the library without containing it.

Common questions

How long does an Amazon data request take?

Amazon says up to a month. In practice it has ranged from six hours to nineteen days for the same account, so there is no reliable figure to plan around.

Why can I only pick one category at a time from Amazon?

The request form is a single-select dropdown. Request All Your Data is the last entry and is usually what you want; otherwise you have to file one request per category and they arrive at different times.

Why did my Amazon order history arrive as JSON instead of CSV?

Amazon sends either, apparently at random - the same person has requested twice days apart and received one of each. The JSON version also carries fewer fields than the CSV.

Are Alexa recordings in the Amazon data export?

Yes, as .wav files, if you have an Echo. For a household that has used one for a few years this is the overwhelming majority of the download by size.